Marcus Chen

Principal Infra → payments platform SRE lead

Principal Infrastructure Engineer at StripeSeattle, WA · America/Los_Angeles16 yrs · IC6

ScreeningWarmReferralPassiveUS citizen

AI match score

89/ 100

Strong

Last touched1mo ago

OwnerTomás Herrera

Comp expectation$460,000–$620,000

Flight risklow

Current role

Principal Infrastructure Engineer · Mar 2021—Present (5 yr 1 mo)

Stripe

Fintech · enterprise · Team of 7

Owned headcount, roadmap, and delivery for the team.

Shipped a new multi-region Postgres topology
RPO brought from 72s to sub-second
Designed and rolled out logical-replication-based failover with read-router; passed two GameDays.
Drove MTTR from incident to recovery down sharply
MTTR −27% quarter-over-quarter
Introduced on-call guardrails, paging hygiene, and runbook automation; increased weekend uptime to 99.99%.
Led the org-wide Kubernetes upgrade
21 clusters upgraded with 0 customer incidents
Authored the rolling-drain playbook, aligned stakeholders across SRE and platform, executed over 6 weeks.

ST
Principal Infrastructure EngineerMar 2021—Present
Stripe · Seattle, WA · 5 yr 1 mo
MO
Principal SRENov 2017—Mar 2021
MongoDB · Denver, CO · 3 yr 4 mo
RI
Senior SREDec 2015—Nov 2017
Rippling · New York, NY · 1 yr 11 mo
IN
Site Reliability EngineerJan 2013—Dec 2015
Intercom · Boston, MA · 2 yr 11 mo